FOCUS

WORKSHOPS

PRODUCTIVITY ENHANCEMENT PROGRAMS (Office Essentials)

Training modules that address increase in work effectiveness of employees by focusing on skill development, processes and innovation.

    • Train the Trainers
    • Problem Solving & Decision Making
    • Kaizen Training (Continuous Improvement)
    • CR-I-B – A Training on Creativity & Innovation
    • Quality Workplace:5s and Records Management
    • Delivering Customer Service & Handling Difficult Customers
    • Total Customer Experience
    • Creating Customer Loyalty through Service Recovery
    • Complaint Management
    • Managing Meetings
    • Presentation Skills for Success
    • Key Account Management

SELF EMPOWERMENT PROGRAMS

Training Modules that support personal growth as a professional and increase individual productivity

    • Taking Initiative through Personal Empowerment
    • Adapting to Change
    • Personal Branding
    • Time Management
    • Stress Management
    • Work Attitude & Values Enhancement

INFLUENTIAL LEADERSHIP PROGRAMS

Training modules that focus on leadership essentials for new and experienced leaders

    • B.O.L.T. (Basic Officer & Leadership Training) Program
        • Module 1: Personal Management
        • Module 2: People Management
        • Module 3/4: Functions of Management & Process Management
    • SMART Goal Setting for Performance Appraisal
    • Performance Coaching Workshop
    • Closing the Generation Gap
    • Increasing your Team’s Productivity
    • Delegation: The Art of Delegating Effectively
    • Facilitating Group Problem Solving: Leading teams to solutions

SILENCE BREAKER PROGRAMS (Communication Programs)

Training Modules designed to increase proficiency in written and spoken English. This is further practiced during interaction with colleagues and clients.

    • Effective Telephone Communication
    • Business Writing
    • Effective Business Communication
    • Bridging the Communication Gap
    • Assertive Communication

TEAM DEVELOPMENT PROGRAMS

Training sessions whether indoors or outdoors to close team gaps and promote collaboration among team members

  • Effective Interaction Skills
  • Developing Service-Oriented Support Teams
  • Treating Co-Workers as Customers

LABOR RELATED SESSIONS

Sessions to keep abreast with the latest labor laws and implementing rules crucial to organizations

  • Labor Law 101: Implementing with Ease
  • Data Privacy Act of 2012
  • D.O. 174 Series of 2017: How Organizations can Comply
  • as per request

All sessions for Labor Related are conducted by a practicing legal counsel